T5 Adventure Hemp Hat
The same sloped brim silhouette cherished by Tilley fans around the world in a rugged hemp canvas that’s hard wearing, yet softens over time to achieve an impressive patina that reveals character through everyday wear and adventuring often.
Features
- Made in Canada
- Guaranteed for Life
- DWR (Durable Water Repellent) Finish
- Hidden Pocket
- Buoyant
- Hydrofil® Sweatband
- Tuckaway Wind Cord
- Grommets for Ventilation
Fabric, Care & Origin
Manufacturing
Made in Canada
Fabric
100% Hemp
Care
Machine wash delicate or hand wash cold. Use mild detergent. Do not use softeners or bleach. Remove windcord and foam from crown pocket before washing. Reshape and air dry. Do not iron. Do not dry clean.
Product information
Tilley offers refunds on new, unwashed, unworn, items within 30 days of the date of purchase. Items must be in their original state with tags attached. Clearance items, underwear, socks, and masks are ineligible for return.
Gift receipts and holiday season: items purchased any time between November 1st - December 31st can be returned until January 15th. Items returned with a gift receipt will be eligible for store credit in the form of a gift card. Refunds will be issued via the original method of payment.
No refunds can be processed without a valid receipt or gift receipt. Only merchandise bought at Tilley stores or Tilley.com can returned in store.
Looking to submit a Guarantee for Life claim? Please visit here.
RETURNS – How To
Returns just got a WHOLE lot easier thanks to our new online return portal. Requesting a return is now quick and simple, you just need your Tilley order number and zip code!
We have provided a step-by-step guide below to show you how to complete a return, but if you still have any questions about this process, you can always email our Customer Service team who can help you out at tilley@tilley.com
STEP 1 – Request your Return.
- Locate your Tilley order number (Looks like this: US#####)
- You should find this in either your order confirmation or shipment email.
- If you placed your order using your Tilley account, you can also find it in the “Order history” section.
- Click on the “REQUEST A RETURN” button Below.
- Enter the Order number and the delivery Postal code and click “START A RETURN”.
STEP 2 – Select the Item(s) to return
- Click on the item you want to return.
- Eligible items will appear in white.
- Ineligible items will be greyed out (last chance, underwear, masks, etc.)
- Select the Reason you wish to return the item. Based on the reason, you may be requested to provide more information if you wish.
- Repeat this step for all items from this order you wish to return.
- Note: items from different orders will need to be returned on separate requests.
STEP 3 – Credit Method
- Original Payment Method: a refund will be processed back to the original method of payment for this order.
STEP 4 – Review your Request and Submit.
- If you are happy with your return request, click “SUBMIT RETURN”
- You will receive a confirmation email shortly thereafter along with your return shipping label.
- Print the label and attach it to your package. You will now have 28 days to drop off your package at your local FedEx drop point.
Once your package has been successfully delivered to our warehouse, you will receive a confirmation email, along with refund. Please allow up to 10 business days for refunds to appear back in the original account.
Tilley Return Policy – Loop
Tilley offers refunds on new, unwashed, unworn items within 30 days of the date of purchase. Sorry, no returns will be accepted on last chance items, masks, face shields, underwear or socks. Please note original shipping fee is nonrefundable.
Please note that we no longer offer exchanges as a return option.
Tilley will provide a FREE return shipping label to customers within the US and Canada for all returns. Customer will receive the refund to their original form of payment.
Once your refund has been processed, please allow up to 10 business days for the funds to be available in your account
Please keep in mind that once you submit an order, it cannot be combined, modified, or cancelled. We kindly request that you thoroughly review your order before submitting it.
At Tilley, we strive to ship your orders as quickly as possible. Order processing and packaging take place from Monday to Friday during standard business hours. Our goal is to process all orders within 2 business days of the order date. However, during peak periods of high volume, such as free shipping promotions, Fathers Day, Black Friday, Cyber Monday, and holidays, processing times may extend up to 5 business days. Please factor in additional time for your order to ship based on the shipping option you have chosen.
We exclusively utilize FedEx Ground for shipping all orders, which typically takes 5-7 business days for delivery. We recommend using FedEx Ship Manager to conveniently schedule your delivery.
During high volume periods, we advise allowing extra time for processing and shipping. We kindly request your patience and understanding during these busy times.
SHIPPING & HANDLING
Shipping and handling times are calculated based on when your order departs from our warehouse. Please refer to the following information regarding shipping costs and postal service options:
| PURCHASE TOTAL | SHIPPING COST | POSTAL SERVICE |
|---|---|---|
| $99.00 & more | FREE | FedEx Ground (5 – 7 business days) - (No PO Box Delivery) |
| $0 - $98.99 | $15.00 | FedEx Ground (5 – 7 business days) - (No PO Box Delivery) |
If you need assistance with managing your shipping, you can visit the FedEx website to learn more about their services.
Should you have any further questions or inquiries, please feel free to contact us via email tilley@tilley.com or call 1-800-363-8737. We are here to assist you.
PORCH PIRACY
With the growing popularity of online shopping, the number of packages delivered to homes is increasing daily. Unfortunately, this rise in deliveries has also led to an increase in missing or stolen packages, raising concerns about package security.
Tilley takes responsibility for your package until FedEx confirms its delivery to the provided location. However, if your package goes missing or is stolen after confirmation, Tilley cannot be held accountable for replacing it.
To address these concerns, we recommend using FedEx Delivery Manager®. This tool empowers you to request alternative delivery options, such as scheduling deliveries when you are available or selecting a nearby location for secure package pickup instead of leaving it on your porch. FedEx Delivery Manager offers convenient and secure package management nationwide.
INTERNATIONAL SHIPPING
For international shipping, please visit our US website. Please note that all orders are shipped from our warehouse in Ontario, Canada. It is important to be aware that Tilley is not responsible for any duty, taxes, or fees imposed by the importing country.
Thank you for choosing Tilley, and we appreciate your understanding and cooperation regarding our shipping policies and procedures.
Some Tilley hats are Guaranteed for Life against normal wear and tear, imperfect workmanship, or faulty material. If your hat experiences any of these issues, please submit your request by selecting and completing the “Guaranteed for Life” form below. Next steps will be provided within 5-7 business days.
TERMS & CONDITIONS
Only hats with the designated “Guaranteed for Life” label will be considered for replacement. Customers must provide photos to identify the eligibility of the item, as well as proof of destruction of the item upon request once approval is granted. All qualifying replacements are subject to a non-waivable handling fee.
Note: Tilley Endurables only accepts Guaranteed for Life requests through Tilley.com. Any requests submitted outside of the electronic portal will not be accepted. Should you have any questions, please contact the Tilley Customer Service Department by email.
Packages sent without prior authorization will be refused and returned to sender at the shipper’s cost. Processing times may vary due to increased volumes in peak seasons and are contingent on the provision of all required information from the customer. Requests will not be shipped until all requirements are met by the customer. Tilley will not be held responsible or liable for any lost or stolen packages in transit. Please contact your carrier to settle any shipping issues.
Tilley reserves the right to determine if an item qualifies for replacement under the Guaranteed for Life policy.
Note: If your Original Order Number is unknown, please leave blank.
- JCjohn c.Verified BuyerRated 5 out of 5 stars2 weeks agoT5 adventure hemp
Amazing hats, T3 classic on the way in dark khaki this photo is me duck hunting
- DCDaniel C.Rated 5 out of 5 stars2 weeks agoUn cadeau
Difficile de choisir un chapeau. On me l'a offert en cadeau... Et il est parfait! Tant par la qualité que le confort. Il me suit partout.
- JJamesVerified ReviewerRated 5 out of 5 stars1 month agoI don't like how much I like this hat
I was pursuaded to buy one of these while traipsing around a country fair in midsummer. I always thought Tilleys were for people who wear white socks with orthopaedic sandals. I still think it looks pretty questionable.
This hat offers good sun protection, folds away easily, and handles fairly strong winds thanks to the clever twin strap system (I added a drawstring toggle to mine to make it even better). The vents and light hemp material are breathable enough to make this fairly pleasant to wear. It will soak through with sweat eventually, which will be visible from the outside, but I'll take that over a sunburnt scalp. Great that it's made from all-natural, breathable materials too.
I'm now considering another T5 for winter to replace my usual waxed canvas flat cap.
Tilley, please add brim dimensions to your hat descriptions.
- LPLisa P.Verified ReviewerRated 5 out of 5 stars3 months agoT5 Mocha. Perfect Hat.
Finally got round to buying my own as I kept stealing my husband’s (and his is too big)
Everywhere I wear this hat, it’s been a conversation starter. People seem to love it and either ask me where I bought it or tell me they are also Tilley fans.
This is a no nonsense hat - I literally sit on it whilst in a coffee shop and it sits perfect every time. No more eye strain from sun glare or sunburned face. Couldn’t rate it higher.
- MMMark M.Verified ReviewerRated 5 out of 5 stars4 months agoBest hat I’ve ever had
And I collect hats!
I’ve had a mocha Hemp hat now for about 10 years, a relative rookie to other reviewers. I have never washed it unless you count working in the rain. The hat shows its experience with sweat and dirt discoloration. I kinda like it that way. Designed by an outdoor enthusiast for sure. The secret pocket was a nice surprise. You can see I have modified the string for convenience and I find it about as effective.