Need help?

Give us a call (toll-free):

Call 1-800-363-8737 (1-800-ENDURES) and one of our customer service representatives will be pleased to assist you.

Please note: The call centre will be closed on Friday, January 01st 2021.

Our Customer Service hours of operation are Monday to Friday 9am to 5pm Eastern time . Please note that we have reduced our coverage in response to the action plan put in place for COVID-19 by Tilley. You may email us at in the case of extended wait times.

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Use our easy online form.

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Tilley Endurables Corporation - USA

c/o FedEx Trade Networks
555 Riverwalk Parkway
Tonawanda, NY 14150

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Outside North America, please call by dialing:

First, your country exit code for International calls - ie. 00 or 011, (if you are unsure of your exit code, we suggest contacting your local telephone company)

Then, 416-441-0899 (sorry, the call is not toll free)

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