You are shopping on the   USA site. If you are not from the USA, please change the country at the top of the page before you proceed      (it'll be a LOT faster to ship).

Shipping Policy

Shipping Details

WE SHIP QUICKLY

We at Tilley Endurables ship our orders Monday to Friday (cutoff time 2pm). Orders are sent via Priority Post and delivered usually in 2-3 business days. Delivery in the worst-case scenario, 5-7 business days.

Estimated Delivery Times:

USPS Priority Post (2-3 business days)
Next Business Day (Not all addresses are eligible. No weekend delivery).

FREE SHIPPING DETAILS:

The Free Regular shipping offer applies to orders over $150 (before taxes) made on-line or through our mail-order service in the US.

  • This Offer begins on November 1, 2014 and expires midnight EST, December 22, 2014.
  • Offer also applies to deliveries in the US shipped to one US location only.
  • Regular shipping refers to non-Next Day delivery service.
  • If Next Day shipping is required, the difference between regular shipping and Next Day shipping will be charged.
  • Items ordered after December 18 using regular shipping may not arrive by December 24.
Shipping and Handling in the USA:

Total Purchases

Add

up to $25.00

$4.95

$25.01 - $50.00

$6.95

$50.01 - $100.00

$8.95

$100.01 - $149.99

$11.95

$150.00 - $250.00

FREE

$250.01 - $500.00

FREE

$500.01 and over

FREE

Questions? Email: usmo@tilley.com or Call 1-800-363-8737

NEED IT FASTER?

Sometimes, you may have to have your order delivered more quickly. If your address is eligible, we can send your order by Next Business Day for an additional $17.00.

Please Note: Not every address is eligible for Next Business Day Service. Please call to inquire if you are uncertain if your address is eligible for delivery. Orders received before 2:00 pm on Friday will be delivered on the following Monday. No weekend deliveries. Service not available on Postal Holidays.

If your address is eligible, we may also be able to ship for Saturday delivery. This will require additional charges. For more information, please call us at: 1-800-363 8737.

Shipping and Handling Internationally:

25% of the value of order subject to a minimum charge of $35

International shipping rates are estimated. To determine the shipping cost, we will add 25% of the value of your order subject to a minimum charge of $35. Shipping on International orders is determined by the dimension and weight of the package.

Estimated shipping times are between 2 to 8 weeks, depending on local postal service. For expedited shipping rates, please contact us at: orderscan@tilley.com

Your elected representative may insist you be taxed for the privilege of acquiring our Canadian-made clothing. Before ordering, it is wise to check the duties and taxes that you may be subject to if you purchase from outside your country. They are, of course, your responsibility, as are the extra costs of shipping items beyond our borders. We try to send everything in one complete shipment to save you money on shipping. If waiting for a back-ordered item would inconvenience you, please let us know.

BACK ORDERS

Every now and then, one of our more popular items may be temporarily sold out in the size or colour that you ordered. Don't despair if your order arrives missing an item or two. Our stock is constantly being replenished and we generally ship back-ordered items, at our expense, within a few weeks. If it's going to take longer than 2 weeks to ship the missing items, we'll let you know - by telephone, by e-mail, or by first-class mail, depending on the situation - when you can expect the rest of your order.

FREE GIFT BOX

To make your gift giving much easier, we will present your gifts wrapped in paper and closed with a Tilley seal in an elegant presentation box. Just fill in the Gift Options choices in the Shipping Method portion of the checkout. We'll prepare a handwritten message of your choosing to accompany your gift. Upon request, we'll even add to the shipping box a sticker that says "DO NOT OPEN UNTIL…" (you can request that by putting it in the 'Special Instruction' section at the bottom of the 'Payment Information' portion of the checkout). Then we'll place the presentation box and a bow in a box for shipping.

DO YOU PLAN TO SHIP OUTSIDE OF THE USA?

If you plan to ship in Canada, please visit our Canadian website. Shipping in the UK or Europe? Please visit our UK site.