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Contact Us

Customer Service

Contact us by telephone

Call toll-free in Canada or the USA 1-800-ENDURES (1-800-363-8737) and one of our customer service representatives will be pleased to assist you.

Outside Canada, please call by dialling:

  • First, your country exit code for International calls - ie. 00 or 011, (if you are unsure of your exit code, we suggest contacting your local telephone company)
  • Then, 1-716-822-3052 (sorry, the call is not toll free)

Our call centre is staffed (Eastern Time):

Monday to Friday:9 a.m. - 8 p.m.
Saturday:10 a.m. - 4 p.m.
Sunday:12 p.m. - 4 p.m.

Contact us by mail or fax:

Tilley Endurables
3176 Abbott Road, Building A
Orchard Park, New York
14127
U.S.A.

Fax: 1-800-845-5394

Contact us by email: tilley@tilley.com